Tech Lead - Outage Management Systems (OMS)

Job Info

Feb 21, 2024

111821

Posting Expiration Date: Apr 19, 2024

Schedule Type: Full-Time

Minimum Salary: $105000

Maximum Salary: $140000

Organization: IT Solutions Delivery

Department: IT BSD OMS GIS Control Ctrs

Section: IT BSD OMS

Location: NY-New York-4 Irving Pl Headquarters

Job Description

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • Leads and coordinates project activities and routine application support with stakeholders in IT and the business.
  • As the application support lead, provides guidance to ensure successful production releases aligning with vendors and business stakeholders.
  • Oversees the design and implementation and overall architecture of the OMS (Outage Management Systems) and associated applications.
  • Works with the IT OMS and Integration partner teams to implement a robust set of services.
  • Identifies business requirements and creates a plan of action.
  • Works with the OMS, broader IT team, and business users to optimize the application for maximum speed and scalability.
  • Coordinates with the vendors, system integrators, product designers and architects to translate requirements into technology solutions.
  • Leads integration of front-end and back-end aspects of the application.
  • Act as the requirements governance lead coordinating with the Distribution Control Center and other business stakeholders through the planning and implementation process
  • Plan and provide Steering committee updates for qualifying projects.
  • Provide training and demonstration to OMS users as required.
  • Provide OMS storm and weather event support services. Serve as the OMS Unit leader on rotation.
  • Follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures.

Required Education/Experience

  • Master's Degree in Computer Science, Math/Science, or Engineering and (2) years of IT experience or Working experience in supporting IT infrastructure of a large user base, focused on Software engineering or
  • Bachelor's Degree in Computer Science, Math/Science, or Engineering and (3) years of IT experience or Working experience in supporting IT infrastructure of a large user base, focused on Software engineering or
  • Associate's Degree and (5) years of IT experience or Working experience in supporting IT infrastructure of a large user base, focused on Software engineering or
  • High School Diploma/GED and (7) years of IT experience or Working experience in supporting IT infrastructure of a large user base, focused on Software engineering

Relevant Work Experience

  • Ability to learn new technology as required for the job using documentation and other available resources. Required
  • Ability to write and optimize database queries using SQL to extract and manipulate data efficiently. Required
  • Experience of leadership and hands-on project management. Required
  • Ability to lead team activities, perform project management functions and deliver complex and critical projects. Required
  • Advanced experience with MS Office in Word, Excel, PowerPoint, MS Visio, MS Project). Required
  • Anticipate, identify and manage resolutions of critical obstacles. Required
  • Ability to act as a coach and mentor for assigned team members with the ability to transfer knowledge to various audiences. Required
  • Strong written and verbal communication skills. Required
  • Flexibility to work on multiple assignments with changing priorities and stay on schedule/on budget. Required
  • Ability to present at different levels of management. Required
  • Experience in troubleshooting data flow components and applications to ensure seamless operation. Required
  • Knowledge of programming/scripting experience using (PowerShell, Python, Perl, Bash, etc.). Preferred
  • Experience in evaluating and assessing technology architecture components for optimal performance. Preferred

Skills & Ability

  • Ability to work within tight timeframes and meet strict deadlines
  • Develops and delivers effective presentations
  • Effective interpersonal skills

Licenses & Certifications

  • Driver's License Required

Physical Demands

  • Must sit or stand to answer a phone for entire shift
  • Must sit or stand to use a keyboard, mouse, and computer for entire shift

Other Physical Demands

  • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

Technical Difficulty Statement

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

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