Infrastructure Computer Operations (Systems Manager)

Job Info

Mar 12, 2024


Posting Expiration Date: Apr 19, 2024

Schedule Type: Full-Time

Minimum Salary: $140000

Maximum Salary: $185000

Organization: System & Transmission Ops

Department: System Operation Department

Section: STO Computer Operations

Location: NY-New York-West End Avenue Control Ctr

Job Description

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • Ensure implementation of Company safety, health and environmental programs for employees whose work is directed. Ensure that safe work practices are followed, and the environment is fully protected in accordance with Company policy and governmental regulations.
  • Commitment to the Way We Work Principles, and adherence with the Company's Standards of Business Conduct and other Company procedures including Environmental, Health and Safety (EH&S), Equal Employment Opportunity (''EEO''), discipline, and security.
  • Take a leadership role in ensuring that Human Performance Improvement (HPI) error avoidance tools are incorporated into daily work activities, cascaded, and made part of the fabric of doing work in order to achieve error free operation.
  • Be committed to fostering a Zero Harm culture, Diversity and Inclusion, Achieving Operational Excellence, Developing an effective Cost Management Culture and Enhancing Customers Experience.
  • Enforce the Department's change management process related to changes and software installation and ensure the timing of the changes does not jeopardize the availability and reliability of the systems.
  • Ensure the existence and fine tuning of policies and processes needed for immediately addressing urgent problem troubleshooting, and problem solving. Collaborate and work closely with customers to identify areas to enhance the customer experience.
  • Take a lead role in the evaluation, implementation, support and maintenance of the systems and applications that are conducive to a strong cybersecurity program. Coordinate with the sister groups at Computer Operations and other CECONY staff, e.g., Information Technology (IT) as necessary.
  • Be responsible for the supervision of System Operation cybersecurity program. Promote best practices and enforce the use of cyber security tools and policies to ensure the monitoring, tracking and improving the security of all systems, networks and electronic information.
  • Direct and manage the design, development and implementation and ongoing operation of local and wide area networks for System Operation. Direct the identification, justification, development and implementation of new ideas, equipment, systems, etc.
  • Provide technical consultation on hardware and software and coordinate with other Department teams and lead the efforts to support, patch and maintain the Department's assets.
  • Participate in developing the vision for the system direction and manage the development of and migrating to new computer systems.
  • Represent the Department on technical projects and arrange for direct support by outside vendors, as required.
  • Support remote terminal unit (RTU) communications and communications with outside entities such as PSE&G and New York Independent System Operator (NYISO).
  • Manage assigned Capital projects and other tasks as directed by the leadership.

Required Education/Experience

  • Bachelor's Degree in Engineering, Computer Science, or related field and 8 years relevant work experience or
  • Master's Degree in Engineering, Computer Science, or related field and 6 years relevant work experience

Relevant Work Experience

  • Experience in computer network design, including knowledge of firewalls, switches, VLANs, etc. Required
  • Strong computer skills including Microsoft Office applications. Required
  • Strong organizational and administrative skills are essential as well as the ability to adhere to schedules and meet deadlines. Required
  • Be able to deliver exemplary customer service and develop a team spirited work environment in support of Con Edison's corporate values and mission. Required
  • Possess effective oral and written communication skills, champion change and have the ability to influence others in order to improve the management process. Required
  • Be well organized, detail oriented, flexible to handle multiple assignments and meet deadlines. Required
  • Be able to exercise independent judgment and possess the ability to render sound business decisions. Required
  • Experience with database engines such as SQL and reporting. Preferred
  • Be familiar with application development lifecycle and common development preforms. Preferred
  • Familiarity with document management system such as SharePoint. Preferred
  • Understanding of energy utility industry. Preferred

Licenses & Certifications

  • Driver's License Required

Other Physical Demands

  • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
  • This position may require local and out of town travel and representation of the Company at industry meetings.
  • Must be able and willing to travel within Company service territory, as needed.
  • Must be willing and available to be on call, work off shifts, weekends, holidays, and overtime as operating and system conditions require.

Technical Difficulty Statement

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.