Technical Associate-IS Cyber Security Operations

Job Info

Mar 29, 2024

112108

Posting Expiration Date: Apr 29, 2024

Schedule Type: Full-Time

Minimum Salary: $72000

Maximum Salary: $75000

Organization: IT Engineering & Operations

Department: Information Security

Section: IT ENG Cyber Security Ops

Location: NY-New York-4 Irving Pl Headquarters

Job Description

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • Responsible for utilizing cyber security monitoring tools to provide day-to-day operational support and monitoring of the IT computing infrastructure.
  • Will be expected to provide timely response, troubleshooting and escalation of alerts and coordinate incident response efforts with Cybersecurity Operations Center (CSOC) within the Information Security Group.
  • Monitor, troubleshoot and support intrusion prevention, endpoint protection, data loss prevention, and access control technologies
  • 1st Level triage, analysis, and processing of alerts
  • Respond swiftly to all alerts; perform initial risk/impact assessments or escalating issues as appropriate
  • Open and track incidents through to resolution
  • Facilitate communications to both internal and external parties.
  • Document security incidents, including their impact and remediation actions taken.
  • Analyze and investigate security events to determine the root cause and severity of the threat.
  • Provide real time and near real time responses to end users, technical support groups and IT management
  • 1st level threat intelligence processing
  • Metric collection

Required Education/Experience

  • High School Diploma/GED and Two years of relevant work experience, in an IT field

Preferred Education/Experience

  • Bachelor's Degree in IT related area; computer science, Information Security or related field and One year of relevant work experience, in an IT field
  • Associate's Degree in IT related area; computer science, Information Security or related field and Two years of relevant work experience, in an IT field

Relevant Work Experience

  • Previous IT experience is required
  • Scripting experience preferred
  • Knowledge of security tools is preferred
  • Good understanding of industry standard policy, processes and procedures covering incident, problem and change management is preferred

Skills & Ability

  • Strong written and verbal communication skills
  • Ability to work within tight timeframes and meet strict deadlines
  • Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
  • Ability to drive multiple projects to successful completion

Licenses & Certifications

  • Driver's License Required
  • Other: Technical certifications (e.g. Security +, CISM, CIPP, etc.) Preferred

Other Physical Demands

  • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

Technical Difficulty Statement

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

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