Provisional Customer Field Rep NX L1-2

Job Info

Nov 27, 2019


Posting Expiration Date: Dec 6, 2019

Schedule Type: Full-Time

Organization: Customer Operations - EL

Department: Field Operations

Section: CUST OPS Queens Meter Ops

Location: Various

Job Description

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • Con Edison Interest Posting for future Provisional Customer Field Representative positions requiring Pre-employment Testing for employment.
  • If a vacancy becomes available and you meet the minimum qualifications of the position, you may be contacted. Business needs may cause Con Edison to cancel or delay filling position at any time during the selection process.
  • Con Edison is seeking to hire full time Provisional Customer Field Representatives to read electric and gas meters throughout Con Edison service territory based on operating needs, (Brooklyn, Bronx, Queens, Manhattan and Westchester). The Provisional Customer Field Representative is a temporary position, and will continue until such time as the Company determines that it no longer needs these services.
  • Possess excellent communication skills, poise, and tact, in order to handle routine customer contacts in a pleasant and courteous manner.
  • Be neat and accurate in work.
  • Work in a position in which you are constantly aware of your surroundings and/or personal safety.
  • Use good judgment in making on-the-job decisions and experience in having positive interaction with customers.

Required Education/Experience

  • High School Diploma/GED

Skills & Ability

  • Assumes personal responsibility for actions
  • Assumes personal responsibility for actions
  • Friendly and service-oriented
  • Strong verbal communication and listening skills
  • Demonstrates a high commitment to quality

Licenses & Certifications

  • Driver's License Required

Physical Demands

  • Must respond to system emergencies
  • Must work at field locations in all weather conditions
  • Must work in an environment that includes heat, noise, confined spaces, and high elevations
  • Must climb ladders and stairs
  • Must work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)
  • Must stand, walk, and climb ladder and stairs for a whole shift
  • Must walk, stand, lift, climb, bend, kneel, stoop, and/or reach
  • Must travel to company locations to work on storm restoration and heat contingencies
  • Selected candidates must pass a Physical Abilities Test (PAT)

Technical Difficulty Statement

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.