Multiple Computer Analyst/System Analyst - IT Information Security

Job Info

Aug 19, 2021

105187

Posting Expiration Date: Sep 23, 2021

Schedule Type: Full-Time

Organization: Information Technology

Department: Information Security

Section: IS Cyber Security Operations

Location: NY-New York-4 Irving Pl Headquarters

Job Description

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • The Computer Analyst/System Analyst is responsible for utilizing cyber security monitoring tools to provide day-to-day operational support and monitoring of the IT computing infrastructure. The Analyst will be expected to provide timely response, troubleshooting and escalation of alerts and coordinate incident response efforts with Cyber Security Operations Center (CSOC) within the Information Security Group.
  • Monitor, troubleshoot and support intrusion prevention, endpoint protection, data loss prevention, and access control technologies
  • Respond swiftly to all alerts; perform initial risk/impact assessments or escalating issues as appropriate
  • Open and track incidents through to resolution
  • Facilitate communications to both internal and external parties.
  • Support Corporate Security through forensics analysis of systems, malware, or network
  • This is a rotating position with a shift differential that covers holidays, weekends, and nights.
  • Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
  • Enforce change management controls and guidelines
  • Provide real time and near real time responses to end users, technical support groups and IT management
  • Perform other related tasks and assignments as required.

Required Education/Experience

  • Bachelor's Degree preferably in an IT related area; computer science And 1L:
  • Two (2) years of work experience in an IT field
  • 1H:
  • three (3) years of relevant work experience to include one (1) year of work experience in an IT field
  • Or
  • Associate's Degree preferably in an IT related area; computer science And 1H:
  • Four (4) years of relevant work experience, with at minimum 2 year of work experience in an IT field
  • 1L:
  • Six (6) years of relevant work experience to include one (1) year of work experience in an IT field
  • Or
  • High School Diploma/GED And 1H:
  • Six (6) years of relevant work experience to include three (3) years of work experience in an IT field
  • 1L:
  • 8 years of relevant work experience to include two (2) years of work experience in an IT field

Required Work Experience

  • Previous IT experience is preferred. Preferred
  • Scripting experience preferred Preferred
  • Knowledge of security tools is preferred Preferred
  • Good understanding of industry standard policy, processes and procedures covering incident, problem and change management is preferred Pref

Skills & Ability

  • Strong written and verbal communication skills
  • Ability to work within tight timeframes and meet strict deadlines
  • Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
  • Ability to drive multiple projects to successful completion

Licenses & Certifications

  • Driver's License Required
  • Other: Technical certifications (e.g. CISSP, CISM, CIPP, etc.) Preferred

Physical Demands

  • Must sit or stand to answer a phone for entire shift
  • Must sit or stand to use a keyboard, mouse, and computer for entire shift
  • Must be able to read small print and symbols.
  • Must work rotating shifts, including nights, midnights, weekends, and holidays

Other Physical Demands

  • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
  • Must be able and willing to travel within Company service territory, as needed.
  • Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.

Technical Difficulty Statement

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

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